Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Enewoldsen

Enewoldsen

September 13, 2024

5  out of  5
rating by Enewoldsen
"Amanda Tollett did an amazing job. We were desperate to find coverage for our Boat because of a misunderstanding with the previous owner. She arranged everything in one day and we were very impressed with her professionalism and friendliness."
We responded:
"Thank you for recognizing Amanda for the great conversation, we are grateful for the opportunity to help with your boat insurance."
Profile photo of Julie Pyatt

Julie Pyatt

September 11, 2024

5  out of  5
rating by Julie Pyatt
"Amanda took great care of us and our sailboat's insurance needs. As most boat owners know, the underwriting process can be a real hassle. We were required to get another survey but Amanda did a great job of communicating State Farm's requirements throughout the entire process. Definitely recommend for your sailboat insurance needs in the Kemah area!"
We responded:
"Thank you for the opportunity to help with your sailboat insurance Julie. Amanda and I appreciate the kind words and the chance to help you and others enjoy sailing in Texas!"
Profile photo of Mark of Operation Liberty

Mark of Operation Liberty

August 1, 2024

4  out of  5
rating by Mark of Operation Liberty
"Still not happy with communication overall. You can't argue there are definite short coming here. A company the size of State Farm communication should not be a problem and a phone call should always be followed up with an email discussing what was required. You and Trish need to do better when it comes to returning calls in a timely fashion. 2 day wait times are unsatisfactory. Yes, I went 2 full days waiting for a call back during this process. I do hope your agency can turn things around. I know I'm tired of wondering if I will get a call back when I leave a message with reception. I'm not asking for anything other than better customer service."
We responded:
"Edit: Mark, thanks for the updated feed back. I have reviewed my standards with the team, thank you for holding us accountable. Hey Mark, it seems you are frustrated with your experience, thanks for reaching out. As I said in my question response, I can usually be reached quickly at tyler@leaguecityagent.com. That said, I looked into your account and reviewed our call logs, they don’t seem to match what you are stating. I do show we need outstanding documentation we expected to receive from you to prevent a cancellation that is pending, but haven’t gotten it. I’ll be reaching out to try and obtain what is needed, thanks."
Profile photo of Cathy Stinchfield

Cathy Stinchfield

July 26, 2024

1  out of  5
rating by Cathy Stinchfield
"Anyone who has State Farm during this hurricane in texas is getting denied, entire roofs and fences have to come out of your own pocket. Heed the warning do NOT get state farm they will deny you even with a natural disaster !"
We responded:
"Cathy, I'm sorry to hear about your negative experience. From everything I can see you are not currently and never have been my customer, so I'm not sure why you left this here. Please email me tyler@leaguecityagent.com and I will work to find your agent and hopefully get you some assistance with your claim."
Profile photo of Mary Fields

Mary Fields

July 2, 2024

5  out of  5
rating by Mary Fields
"Tyler Landry and his associate Amanda took amazing care of our insurance needs and helped us when others could not. I highly recommend his agency and staff! They gave us great personal service!!!"
We responded:
"Thank you for the kind words Mary, we were glad to work to help get you covered!"
Profile photo of Tony Deszcz

Tony Deszcz

February 22, 2024

1  out of  5
rating by Tony Deszcz
"I called in for insurance three years ago. They said they would look at my existing coverages and match them exactly. We discussed my coverage and being a company vehicle I had to take much higher coverage, including Rent-A-Car unfortunately, three years later, I get in a car accident go to exercise my rights for a Rent-A-Car and they say I have no coverage. Sorry I can’t help you. Therefore that equals one star review for me and I will be looking for a new insurance company. It’s a shame when you trust people and they don’t stand behind their companies I spoke directly with Tyler, the owner, and of course he passed the buck told me to call the corporate office What a shame guess State Farm isn’t really your good Neighbor. Bummer"
We responded:
"Hey Tony, as I said on the phone, I'd be glad to search for and correct any error we find, to date we haven't found one. Also per our call, any documentation not kept by a local agency such as mine would have to be requested from a corporate source, if it is available. We stand by our customers and our policies, though occasionally we do see our customers disappointed by their coverage choices at claim time. We are always happy to review coverages and options to try and make sure future claims play out as expected. I can see plainly you are frustrated, which is never my intention for my customers. Professionally, I am concerned that since you didn't opt to add the 'Rent-A-Car' (called Car Rental or R-1 by us)coverage in our recent conversation you may end up in the same situation again in the near future. To make sure everything is above board and recorded for you in the future, please don't hesitate to contact me at tyler@leaguecityagent.com."
Profile photo of Cody Housholder

Cody Housholder

December 11, 2023

5  out of  5
rating by Cody Housholder
"I wasn’t very familiar with how to change insurances and once I found out how bad I had been screwed by my previous insurance I contacted StateFarm and Mr. Gomez contacted me in the early morning was was able to walk me through everything we were doing, while being very patient with me. My experience with him was great and I greatly appreciate the help I have received."
We responded:
"Thank you for the kind words Mr Housholder! I'm glad Brandon was able to deliver a positive experience and better understanding of your insurance policies. Thank you!"
Profile photo of Nicole Jones

Nicole Jones

September 22, 2023

5  out of  5
rating by Nicole Jones
"Caroline was very professional and polite and provided fast and excellent customer service!"
We responded:
"Thank you Nicole, I am proud of the fast, professional work Caroline does each and every day to help our customers with their insurance!"
Profile photo of Duane Smith

Duane Smith

September 22, 2023

5  out of  5
rating by Duane Smith
"Very friendly and knowledgeable. Prompt service. They came highly recommended and I totally agree."
We responded:
"Thank you for the kind words Duane, we strive for a high standard for our customers. We appreciate the opportunity to serve you!"
Profile photo of Debi Richardson

Debi Richardson

August 30, 2023

5  out of  5
rating by Debi Richardson
"My daughter recommended State Farm so I called and spoke to Drew. He was an excellent source for all policies and I moved all my policies to State Farm! Great company and customer service!!"
We responded:
"Hey Debi, thank you for the kind words, I'm glad Drew was able to help with your Auto & Home Insurance. We look forward to serving your family, thank you!"
Profile photo of Jessica Ortiz

Jessica Ortiz

August 10, 2023

1  out of  5
rating by Jessica Ortiz
"I asked for a quote for liability insurance in June, Trisha reached out to me, gave me options that would work for me and told me she would call me right back to take a payment to start my coverage... its been 2 months and I'm still waiting. Horrible Service."
We responded:
"Hey Jessica, thank you for wanting to connect with us about your auto liability insurance! I apologize for any miscommunication, I had Trisha reach out via call and text yesterday. You can also reach me directly via the office line or tyler@leaguecityagent.com Follow up Edit: 8/30 - Jessica we would still be glad to talk with you if you are still waiting, thanks!"
Profile photo of Skyler Iliff

Skyler Iliff

June 12, 2023

5  out of  5
rating by Skyler Iliff
"I have been thoroughly impressed by Tyler and his team member, Alyssa. They have exceeded my expectations by promptly addressing any concerns and communicating effectively. I highly recommend this exceptional team."
We responded:
"Thank you Skyler, we appreciate you noticing, and are thankful to help with your insurance needs!"
Profile photo of Elizabeth Masichuk

Elizabeth Masichuk

May 19, 2023

5  out of  5
rating by Elizabeth Masichuk
"The service is great and prices with good coverage is better than any quote we have been given from our old insurance company. We are moving our boat, RV and two vehicles over."
We responded:
"Thank you Elizabeth, we appreciate the opportunity to help with your boat insurance, rv insurance, and auto insurance! "
Profile photo of lynn houle

lynn houle

May 1, 2023

5  out of  5
rating by lynn houle
"I had the best interaction with Courtney regarding my insurance plan. If you ever have any questions or problems I recommend contacting her. She went above and beyond and I really appreciate it."
We responded:
"Thank you for the kind words Lynn, Courtney works hard to provide the best experience she can to help our clients with their insurance!"
Profile photo of Bug Hunter

Bug Hunter

April 27, 2023

5  out of  5
rating by Bug Hunter
"Good neighbors like in the ad. Best agent and staff around"
We responded:
"Thank you, we appreciate the opportunity to serve you!"
Profile photo of Michael Wicks

Michael Wicks

April 22, 2023

5  out of  5
rating by Michael Wicks
"Great customer service. Over and above!"
We responded:
"Thank you Mike! We appreciate the opportunity to serve you and yours!"
Profile photo of Michael Martinez

Michael Martinez

March 16, 2023

5  out of  5
rating by Michael Martinez
"Alyssa provides great customer service and made changes to my coverage painless. So glad to be covered by State Farm and the Tyler Landry team."
We responded:
"Thank you Michael, I am glad to have Alyssa on the team, working hard to make sure people receive fast and friendly service to know they are covered. Thanks!"
Profile photo of Brandy Adams Curles

Brandy Adams Curles

March 13, 2023

5  out of  5
rating by Brandy Adams Curles
"Timely. Accurate. Knowledgeable. Always available. Thanks!"
We responded:
"Thank you Brandy, we appreciate the compliment!"
Profile photo of Jessica Martino

Jessica Martino

February 25, 2023

5  out of  5
rating by Jessica Martino
"I called SF after a friend mentioned having a really good rate with them, and after hearing some of my other quotes, I figured one more try before I renewed with my current provider. Trisha went over every line item in detail and we picked what was best for my plan - which not only ended up being a ridiculous amount cheaper, it was even better coverage. Thank you Trisha for actually having a personality and being fun to be on the phone with! Lol. I like being tied to a personal agency instead of just using an 800#. Trisha will definitely be my go-to here:)"
We responded:
"Thank you for the kind words Jessica! I’m glad to hear Trisha did a great job getting a well priced plan for your auto insurance, she works hard to help people understand their coverage and make good choices for a better claims experience, thank you! -Tyler"
Profile photo of Greg Joseph

Greg Joseph

February 22, 2023

5  out of  5
rating by Greg Joseph
"Tyler’s State Farm Team did a great job after I was involved in a multi car accident. Tyler’s stayed involved and passed on reports to the main office. I even recovered my deductible! If you want hands on and an advocate on a local level you can’t go wrong. Thanks you again Tyler, Drew and Angela!"
We responded:
"Greg thank you for the kind words! We are thankful for your business and glad to be able to help with your auto insurance in any way we can! "
Profile photo of Emily Hernandez

Emily Hernandez

November 29, 2022

5  out of  5
rating by Emily Hernandez
"Great agency and team. 10/10 would recommend"
We responded:
"Thank you Emily, it was a pleasure to work with you guys, we wish you all the best!"
Profile photo of Ashley Raynor

Ashley Raynor

November 16, 2022

5  out of  5
rating by Ashley Raynor
"Courtney is the best State Farm agent! She is very eager to assist customers and resolve their issues all while making the experience stress free! Drew is also a great agent and hard worker! I always feel good leaving Tyler Landry State Farm office! Recommend 5 out of 5 for this team!!!"
We responded:
"Thank you for the shoutout to Courtney and Drew, they are the best!"
Profile photo of Trent Tidmore

Trent Tidmore

September 7, 2022

5  out of  5
rating by Trent Tidmore
"I just got off the phone with Andrew Wallace about getting a policy for a sailboat we are buying. Let me tell you, these folks know what they are doing. Great service. Super responsive. I am looking forward to doing business with this agency for a long time!"
We responded:
"Thank you Trent! We look forward to working with you on your sailboat, Drew is a great resource. I appreciate you taking the time to review us! -Tyler"
Profile photo of Darren Cartney

Darren Cartney

July 30, 2022

5  out of  5
rating by Darren Cartney
"These guys are the best! Just moved to the area and they made it so seamless for us to get setup with our new home. Thanks again!"
We responded:
"Thank you Darren and welcome to the area!"
Profile photo of Tina Ontiveros

Tina Ontiveros

January 21, 2022

5  out of  5
rating by Tina Ontiveros
"Courtney was so helpful with my policies! Thank you so much for being so kind and professional."
We responded:
"Thank you Tina, Courtney has been a customer favorite for a long time, she does a great job because she really cares."